Corporate device lifecycle & IT support, engineered for business
Repair, maintenance and lifecycle management for MacBooks, Windows laptops, desktops and workstations — every brand, every fleet. Helping organisations reduce downtime, risk and IT operational costs.
Mumbai-based · Corporate & Enterprise focus · On-site visits, pickup & drop across the city
Enterprise response time
AMC tiers, built to scale with your fleet
Industries served
Documented, audit-ready repairs
What we do
Why Crestwave
Defined SLAs — not estimates
AMC agreements include contractually defined response and resolution timelines, so your team knows exactly what to expect.
Dedicated account management
Every corporate client gets a named account manager who knows your device fleet, your team and your priorities.
Transparent, documented repairs
Diagnosis report, parts used, technician sign-off and completion certificate for every device. Audit-ready records at your fingertips.
Multi-platform expertise
Deep knowledge of macOS alongside comprehensive Windows laptop, desktop and workstation expertise — rare under one roof.
On-site & pickup-drop service
Scheduled on-site visits at your office, or a seamless pickup & drop mechanism for repairs needing in-lab attention.
Experience-backed operations
Full-cycle management under one partner, driven by operational expertise and structured workflows.
How it works
Discovery
We understand your device fleet, team size and support requirements in detail.
Customised Proposal
Tailored AMC plan with SLAs, pricing and scope aligned to your organisation.
Contract & Onboarding
Agreement signed, account manager assigned, device inventory baseline established.
Pilot Phase
Start with a small batch to evaluate service before scaling.
Active Maintenance
Preventive visits, on-demand repairs, priority response — all covered under the AMC.
Reporting & Review
Regular MIS reports, service summaries and contract renewal planning.
AMC plans built for your fleet
Structured maintenance plans with defined response times and scope.
Essential AMC
Up to 10 devices
Predictable annual maintenance for small offices and lean teams.
Response time: 24 hours
Professional AMC
11–50 devices
Faster response and a dedicated account manager as your fleet grows.
Response time: 8 hours
Enterprise AMC
51+ devices
Priority coverage, custom SLAs and full IT asset inventory support.
Response time: 4 hours
Ready to optimize your corporate IT support?
Share your device count and support requirements — we'll put together a customised proposal within 24 business hours.
Request a Proposal